Transport & Logistics Apprenticeships By High Ridge Training
Train Operatives and Develop Supervisors in Warehouse and Transport Operations
Supply Chain Warehouse Operative
Level 2 Apprenticeship Standard (ST0259, v1.1)
Role Profile
Supply Chain Warehouse Operatives work in warehouses, distribution centres, and logistics operations to keep goods flowing efficiently and safely. They receive, store, pack, and dispatch products to customers on time and in full. They are responsible for using equipment such as forklifts, pallet trucks, and IT systems, while maintaining high standards of health and safety and ensuring goods are handled correctly.
Typical Duration
12 months (plus end-point assessment period).
Course Content
Apprentices develop knowledge, skills, and behaviours in:
- Health, safety and security: working to safe systems of work, manual handling, PPE, and reporting hazards.
- Receiving and storing goods: unloading, checking, and recording deliveries.
- Order picking and dispatch: selecting products, packing, labelling, and preparing goods for delivery.
- Stock control: monitoring inventory, rotating stock, and updating IT systems.
- Equipment use: operating forklifts, pallet trucks, and other warehouse equipment safely and efficiently.
- Teamwork and communication: working effectively with colleagues, drivers, and customers to meet service requirements.
Typical Job Roles
Supply Chain Warehouse Operative
Warehouse Operative
Stock Control Assistant
Logistics Operative
Distribution Operative
End Point Assessment (EPA)
Knowledge Test (multiple-choice).
Practical Assessment (observation of tasks in the workplace).
Interview (structured Q&A supported by portfolio evidence).
All elements must be passed to achieve the apprenticeship.
Additional Information and Requirements
Apprentices must achieve English and maths at Level 1 (if not already held) and attempt Level 2 before EPA.
Employers may set their own entry requirements.
Funding Information
Funding Band: £5,000
Non-levy Employer Contribution: £250 (5%)
Government funding support may be available depending on apprentice age and employer size.
Progression Routes
Team Leader / Supervisor Apprenticeship (Level 3)
Roles in warehouse management, stock control, or
logistics coordination
Role Profile
Transport and Warehouse Operations Supervisors manage day‑to‑day logistics operations to meet customer, legal and regulatory requirements. They lead teams, allocate resources, and ensure safe, compliant and efficient transport and warehousing activity. The standard follows a core and options model: all apprentices complete the core and then specialise as a Transport Operations Supervisor or Warehouse Operations Supervisor.
Typical Duration
12 months to gateway (plus a typical ~4‑month end‑point assessment period).
Transport and Warehouse Operations Supervisor
Level 3 Apprenticeship Standard (ST0647, v1.1)
Course Content
Apprentices develop knowledge, skills, and behaviours in:
- Compliance & safety: DVSA roadworthiness, operator licensing, drivers’ hours and WTD, load security, H&S risk assessment.
- People & performance: recruitment, appraisals/PDRs, training plans (including DCPC needs), managing KPIs and productivity.
- Operations & planning: route planning, resource allocation, vehicle choice and maintenance scheduling; warehouse receiving, stowing, picking, despatch and returns.
- Security & environment: site, vehicle and load security; environmental requirements (e.g., clean air zones, recycling).
- IT & data: telematics, WMS/TMS and reporting to monitor performance and costs.
- Customer & communication: brief/debrief, incident reporting, internal/external communications.
- Continuous improvement: identifying and implementing process improvements.
Options (Specialisms)
- Transport Operations Supervisor – driver and vehicle compliance, route scheduling, operator licence compliance, incident reporting.
-Warehouse Operations Supervisor – goods‑in, storage and stock control, picking/packing/decanting, despatch and reverse logistics.
Typical Job Roles
Transport and Warehouse Operations Supervisor
Transport Supervisor / Transport Coordinator / Traffic Planner
Warehouse Supervisor / Senior Warehouse Operative / Warehouse Manager
Depot / Hub Supervisor
End Point Assessment (EPA)
Multiple‑choice Test.
Project Report with Presentation & Questioning.
Interview.
Overall grade: Fail, Pass or Distinction.
Other Mandatory Qualifications
(Transport option only – not required for the Warehouse option)
Level 3 Certificate of Professional Competence (CPC) for Transport Managers (Road Haulage).
Ministry of Defence: Junior Transport Operator (Level 3).
Additional Information and Requirements
English and maths must be completed in line with the apprenticeship funding rules before gateway.
Employers may set their own entry requirements.
Funding Information
Maximum funding band: £5,000
Typical non‑levy co‑investment (5%): £250
Professional Recognition
Aligns with recognition by the Chartered Institute of Logistics and Transport (CILT) at membership (MILT) level criteria.
Progression Routes
Team Leader / Supervisor (Level 3) and Operations/Departmental Manager (Level 5).
Transport, warehouse or depot management roles.

