Business Apprenticeships | Level 3–5 Training Programmes
Advance your career with High Ridge Training’s accredited business apprenticeships, from administration to leadership and continuous improvement.
Business Administrator
Level 3 Apprenticeship Standard
Role Profile
Business Administrators support and engage with different parts of an organisation and interact with internal or external customers. They develop, implement, maintain and improve administrative services, contributing to organisational efficiency. The role involves working independently or as part of a team, demonstrating strong communication, initiative, and problem-solving skills. Business Administrators are expected to manage priorities, time, and contribute to continuous improvement across the organisation.
Typical Duration
12 to 18 months
Course Content
Apprentices develop knowledge, skills, and behaviours in:
• IT systems and software
• Record and document production
• Decision making and problem solving
• Interpersonal and communication skills
• Quality and compliance
• Planning, organisation and project management
• Understanding organisational purpose and structure
• Stakeholder management and business fundamentals
Typical Job Roles
Business Administrator
Office Administrator
Administrative Assistant
Team Coordinator
Project Support Officer
End Point Assessment (EPA)
• Knowledge Test (multiple-choice)
• Portfolio-based Interview
• Project Presentation
All elements must be passed to achieve the apprenticeship.
Additional Information and Requirements
Completion of Level 2 English and Maths is required before EPA
Portfolio of Learning must be compiled during the programme
Project or process improvement must be completed before EPA
Funding Information
Funding Band: £5,000
Government funding may be available to support training and assessment costs.
Progression Routes
Apprentices can progress to:
Management roles
Senior administrative positions
Further education in business or management disciplines
Team Leader / Supervisor
Level 3 Apprenticeship Standard
Role Profile
Team Leaders manage individuals, teams, or projects to meet organisational goals across private, public, and voluntary sectors. They provide leadership with operational or project responsibilities, offering direction and guidance to achieve set goals. They interact with internal departments and external stakeholders, and are responsible for planning, monitoring, and delivering operational plans, resolving problems, and building relationships.
Typical Duration
15 to 18 months
Course Content
Apprentices develop knowledge, skills, and behaviours in:
Leadership and management approaches
Operational and project planning
Stakeholder and team management
Communication and problem-solving
Compliance with legislation and regulation
Equity, diversity, inclusion, and sustainability practices.
Typical Job Roles
Engineering Operative
Maintenance Operative
Mechanical Engineering Operative
Electrical/Electronic Operative
Fabricator
Technical Support Operative
Materials Processing/Finishing Operative
End Point Assessment (EPA)
Presentation with Questions (minimum 50 minutes, 5 questions)
Professional Discussion (60 minutes, based on portfolio, 5 questions)
All elements must be passed to achieve the apprenticeship.
Additional Information and Requirements
English and Maths at Level 2 must be achieved before the End Point Assessment.
Portfolio of evidence required before EPA gateway.
Reasonable adjustments available for apprentices with special considerations.
Funding Information
Funding Band: £5,000
Progression Routes
Apprentices can progress to:
Middle or Senior Manager roles
Further education in leadership and management
Improvement Technician
Level 3 Apprenticeship Standard
Role Profile
Improvement Technicians are responsible for delivering and coaching improvement activities within their area of responsibility, often using Lean and Six Sigma methodologies. They work across various sectors to resolve problems, prevent recurrence, and improve performance.
Typical Duration
14 to 16 months
Course Content
Apprentices develop knowledge, skills, and behaviours in:
Lean and Six Sigma principles
Project and change management
Process mapping and analysis
Data acquisition and statistical analysis
Root cause analysis and problem solving
Sustainability and control planning
Typical Job Roles
Business Improvement Co-ordinator
Continuous Improvement Executive
Process Technician
Operational Excellence/Lean Engineer
Lean Six Sigma Yellow Belt
Quality Control Analyst
Environmental Compliance Technician
Transportation Planner
End Point Assessment (EPA)
Multiple Choice Exam
Project Report, Presentation & Questioning
Professional Discussion (based on log book)
All elements must be passed to achieve the apprenticeship.
Additional Information and Requirements
English and Maths at Level 2 must be achieved before the End Point Assessment.
Completion of a log book and project portfolio is required.
Reasonable adjustments available for apprentices with special considerations.
Funding Information
Funding Band: £4,000
Progression Routes
Apprentices can progress to:
Improvement Practitioner Apprenticeship (Level 4)
Higher-level roles in business improvement
Improvement Practitioner
Level 4 Apprenticeship Standard
Role Profile
Improvement Practitioners lead the delivery of change across organisational functions and processes using Lean, Six Sigma, project and change management principles. They identify opportunities, diagnose issues, propose solutions, and implement sustainable improvements.
Typical Duration
14 to 18 months
Course Content
Apprentices develop knowledge, skills, and behaviours in:
• Lean and Six Sigma methodologies
• Project and change management
• Process mapping and analysis
• Data analysis and experimentation
• Root cause analysis and prioritisation
• Stakeholder engagement and communication
Typical Job Roles
Business Improvement Practitioner
Continuous Improvement Manager
Process Excellence Manager
Lean Six Sigma Green Belt
Quality Control Senior Analyst
Environmental Compliance Manager
Environmental Data Analyst
Transportation Engineer
End Point Assessment (EPA)
Multiple Choice Exam
Project Report, Presentation & Questioning
Professional Discussion (based on log book)
All elements must be passed to achieve the apprenticeship.
Additional Information and Requirements
English and Maths at Level 2 must be achieved before the End Point Assessment.
Completion of a log book and project portfolio is required.
Reasonable adjustments available for apprentices with special considerations.
Funding Information
Funding Band: £6,000
Progression Routes
Apprentices can progress to:
Improvement Specialist Apprenticeship (Level 5)
Senior roles in business improvement
Role Profile
Operations Managers lead teams and manage projects in line with an organisation’s operational or departmental strategy. They are responsible for setting and monitoring objectives, managing resources, and ensuring compliance with legislation and organisational policies. They work across all sectors and interact with internal departments and external stakeholders.
Typical Duration
24 to 30 months
Operations or Departmental Manager
Level 5 Apprenticeship Standard
Course Content
Apprentices develop knowledge, skills, and behaviours in:
Operational and project management
Financial and resource planning
Leading and developing teams
Managing change and continuous improvement
Stakeholder and relationship management
Communication, decision-making, and problem-solving
Typical Job Roles
Operations Manager
Regional Manager
Divisional Manager
Department Manager
Specialist Manager
End Point Assessment (EPA)
Project with Report and Presentation (report max 4000 words, presentation 60 minutes, 6 questions)
Professional Discussion (60 minutes, based on portfolio, 6 questions)
All elements must be passed to achieve the apprenticeship.
Additional Information and Requirements
English and Maths at Level 2 must be achieved before the End Point Assessment.
Portfolio of evidence required before EPA gateway.
Reasonable adjustments available for apprentices with special considerations.
Funding Information
Funding Band: £9,000
Progression Routes
Apprentices can progress to:
• Chartered Manager (Degree)
• Senior Leader roles
• Membership with CMI or Institute of Leadership